Shipping policy

Shipping Policy

Thank you for choosing Torviloa.

Orders are processed within 1–3 business days.
Orders are processed Monday through Friday, excluding Malaysian public holidays.

Destination	Estimated Delivery
Malaysia	2–5 Business Days
Singapore	4–8 Business Days
Other International Destinations	7–15 Business Days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping fees are calculated during checkout based on your delivery location.

Free shipping promotions may be available for qualifying orders.

A tracking number will be emailed once your order has been dispatched.

For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

For shipping inquiries, please contact:

Email: Velvio@torviloa.com